In keeping our goal of customer satisfaction, this return and refund policy sets out our procedures and policies in accepting customers' returns. Any return or exchange by the customers shall be subjected to the terms and conditions under this return & refund policy.
What is this return & refund policy?
- All the items must be in unused conditions and must be accompanied by original tags and receipt of the invoice. Any product which shows sign of wear, or has been altered, damaged and resized cannot be accepted under our 3 days return policy.
- In case of a defective item received, the user can contact our customer care to schedule a return/exchange.
- To return an item, place the item in secure packaging and mail it to the address given below -
9-165 E, Mumbadevi Sadan, Hindu Colony, Dadar, Mumbai, Maharashtra,400014
NOTE - User will bear all return shipping charges. Hence, we strongly recommend that you use a trackable method to mail your return.
- After receiving your return or exchange, our team will inspect the item and process it. Kindly provide us at least 14 days from the receipt to process your return/ exchange. We will notify you via once the refund has been initiated.
- In the case of any questions, kindly contact us at firstname.lastname@example.org